Terms & Conditions

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General Terms & Conditions

Total Holidays is a trading name of Small Strategies Ltd. We want to provide the best possible experience for our customers, so by using our website (www.totalholidays.co.uk), we implement a range of cookies and other policies to make your experience great. This includes data that's collected by your browser so we can understand how you use our website, and let our partners known when you've visited our page before you visit theirs. You have the right to revoke your consent to this, and access any data stored about yourself, free of charge, at any time by contacting us.

Small Strategies Ltd is committed to protecting your personal data and our privacy policy is produced in accordance with applicable European General Data Protection Regulation (EU 2016/679) (“GDPR”). Below, you will find out how we look after your personal data collected from you when you use our services, such as website use, email, social media accounts, or that you provide to us directly, for example when you contact us. It will also tell you about your privacy rights and how the law protects you. By visiting our website, or other platforms you accept this policy and how we use your data.

Our Cookies

To make your experience ths best it can be, like all websites, we use cookies to collect certain types of information about who you are, how you use our website, as well as giving you a better experience on our website. Cookies are text files which are stored on your computer. Some of these will be deleted when you close your browser, some will remain on your computer for longer so that when you come back to our website, it's quicker, or when you visit one of our travel partners, they understand that you've also visited us first (see Affiliate Disclosure). You can disable the storing of cookies by doing so within your browser settings.
For more information about cookies, and how and why they are used, please visit www.allaboutcookies.org

Partner Cookies

Just like we collect information using cookies. Our travel partners do too. As an affiliate partner, we make money by helping you find the right holiday, when you click away from our website to one of our partners. Cookies allow them to know when you have visited us, so that we can be recompensed accordingly. When you visit their website, they will also have their own privacy policies and terms and conditions, including how they use cookies.

For more information about how they use cookies, you will need to find those details on their website or contact them. For more information about cookies, and how and why they are used, please visit www.allaboutcookies.org

Email Sign Up

The only reason we ask for your email address is to send you email newsletters with features, promotions and information about holidays from ourselves and from our partners. When you sign up to our email database, we store your email securely within a protected system, and we do not pass your email address onto anyone else, including our partners. You can opt out of our email newsletters at any time by clicking on the unsubscribe link within our emails, or contacting us directly.

Affiliate Disclosure

We don't sell holidays ourselves. That's why we aren't part of the ABTA, ABTOT or ATOL schemes. However, we do work with many travel partners as an affiliate and it's important that you understand how this works. Our partners provide commissions or marketing funds to promote them. That could be, but not exclusive to, an offer in an email newsletter, you search for a holiday on our website, or you click on a destination or offer link on our website.

When you click through to another travel company's website, we may earn a commission, however, this does not affect the price you pay for your holiday, nor will you be charged for doing this. We take every effort to provide up-to-date, thorough and reliable information, and put our customers at the heart of what we do, that's why we won't promote a holiday, break or travel company we don't provides the best for our customers.

Google

We use Google cookies in a number of ways to help improve the user experience. The information we use for this purpose is sent to a server in the USA and owned by Google. Google will use this information to understand your use of our website and share reporting about any activities on the website, as well as provide you with tailored adverts. You can prevent us and Google using this data by changing the settings in your browser, not to allow cookie data to be used.

For more information on how Google uses this data, please refer to Google's Privacy & Terms site here.

Social Networks

Like most companies, we integrate aspects of social networks into our website, to enhance your experience when using our website. For example, some pages have a feature which allow you to share with friends, which requires you to be logged into the relevant social media platforms. The Facebook plug-ins we use are operated by Facebook Inc and some information may be passed to Facebook regarding your visit or interactions with our website (liking a page, for example.) Social networks may use this data in a variety of ways. For further information about how your data is used, please refer to each individual social network.